The Adaptil Refill is intended for use with the Adaptil Diffuser as a behavioural aid ideal for the introduction of new puppies/dogs into the home, for dogs being left alone or to help cope with fireworks and other stressful events.
We are currently experiencing an extremely high level of online orders. We estimate that deliveries of veterinary medicines may take up to 72 hours longer than the service detailed below. Thank you for your patience as the Coronavirus situation develops.
Standard UK Delivery
1st Class Royal Mail delivery service. Estimated delivery by:
Guaranteed (DPD) delivery service. Estimated delivery by:
Adaptil is a synthetic copy of the natural canine appeasing pheromone to help support dogs in a range of stressful situations. The canine appeasing pheromone is a naturally released by lactating bitches to comfort and reassure their offspring.
Adaptil is canine specific, odourless and non-sedative and can be used alongside other types of medication.
One vial (to use in conjunction with the Adaptil Diffuser) lasts approximately 4 weeks.
How much do you charge for Postage and Packaging?
Postage and Packaging is FREE on all orders over £25. Orders under this amount will be charged £2.50 for Postage and Packaging.
When should I expect my order?
We aim to process all online orders received by 8.30am on the same working day. For orders placed after 8.30am we aim to process the next working day. Orders placed after 8.30am on a Friday will be processed on the next working day, i.e. Monday.
Small Items: such as individual horse wormers, worming tablets and flea treatments are sent by Royal Mail First Class.
Royal Mail First Class aims to deliver your goods within 1-2 working days, however this is not guaranteed. Most small items are packaged to allow your postman to deliver your order through your letterbox.
Large Items: such as multi-buy horse wormers or orders over a certain value are sent by Courier.
Help! My order hasn’t arrived!
If you experience any delays in receiving your order please email us on email@example.com or telephone 01829 734981. Our office hours are 8.30am - 5.00pm Monday to Friday, 9.00am - 1.00pm Saturday